Q: How long will it take you to prepare the snagging report once inspection is done?
A: We aim and try our best to email your snagging report in PDF format next working day latest 10pm, however sometimes it might take a little longer. Report will contain pictures, pinpoint snags and written explanation of each snag we have found at your property.
Q: Usually how many snags do you find?
A: This depends on the size and the level of quality of the property and maybe the developer. The average number of defects picked up both minor and major ranges from an average of 100 – 200 snags for a standard 3 bedrooms property. It could be as little as 50 and as much as 300+.
Q: Why do I need to hire a snagging company?
A: You can complete a snag list, anyone could take a look at a new build home prior to purchase. However, only a specialist company could use the knowledge, experience, equipment and tools to ensure your home is professionally inspected and looked at all parts of the property to ensure you are getting exactly what you paid for.
FAQ’s
Q How do our services stand out compared to other snagging companies?
A: Our experienced surveyor will carry out a meticulous inspection of your property—inside and out and provide if you like a PCI or a Post Completion which developers will usually want 1 week after you complete.
Pre-Completion Inspection (PCI) – a detailed report for your developer before you complete the purchase (If agreed with developer in some cases this isn’t available)
Post-Completion Snagging Survey – a follow-up report highlighting any new issues after you complete - Developers usually like a report after a week to rectify snags
This all-in-one approach delivers outstanding value, saves you hassle, and ensures your new home is expertly checked at both critical stages.
Q: NHQB and NHBC What is the difference between the two?
A: NHQB and NHBC are both related to the construction of new homes, but they have different roles. In 2022, the NHQB (New Homes Quality Board) was created by the New Build Ombudsman, and they have established a checklist that must be followed during the pre-completion inspection (PCI). This checklist is based on their own set of standards, and cannot deviate from them. On the other hand, the NHBC is a warranty company that oversees the construction process and provides a 10-year warranty for any structural issues. They also have a detailed guide that outlines the tolerances that must be met during construction. These tolerances serve as the benchmark for raising snags in a Snagging Survey.
Q: Do you offer your snagging services for old properties, refurbishments or extensions?
A: No, we offer snagging inspections for new build properties only, which are less then 2 years old.
Q: How will I find in which areas the snags are on the report?
A: We will email you the snagging report in a PDF format with picture and written explanation of each snag. The report is written in systematic order, so for example if we started from the kitchen then you will see area name written with 1st snag and the following snags in the same area (without mentioning the same area name) until you come across another snag with a different area name. Then the following snags will be all from that area and so on.